A dispute can arise between the insurer and the party that considers he has a right to accident damage compensation. These disputes can always be referred to public courts. That course is normally both time-consuming and expensive, and for this reason it is often not a viable option for the consumer. The SFF (Icelandic Financial Services Association) and its constituent members, in cooperation with government and consumer organisations, have developed a system that is intended to resolve disputes with insurance companies in manner that is professional yet fast and inexpensive and without the intervention of the courts.Read more
ABÍ has made a contract with Consulting AB (CAB) in Sweden for the operation of damage assessment system specialising in analysing the time and cost of car repairs that CAB has designed and owns. Most paint and repair workshops have gained the right to use the system. More detailed information on the system can be found at cabas.is.
The role of ABÍ is in a nutshell as follows: